FAQs

What is Pay-Me?

Pay-Me is a cutting-edge business management and payment app for sole traders, the self-employed, and micro businesses, allowing them to easily manage their clients, take control of their schedule, issue invoices, take client payments and more.

Within the Pay-Me app users have access to a suite of business management tools - a laser-focused CRM for client contact details, notes, and payments history, a booking and calendar tool, automatic reminders for late paying customers, modern professional invoicing, and more.

For payments, Pay-Me allows users to create and send secure payment requests to their clients. Clients can then pay in 3-clicks and the money is transferred directly to the Pay-Me user's bank account.

How does Pay-Me’s core payment technology work?

Pay-Me leverages Open Banking APIs via our partner to connect businesses and their customers for secure and instant account-to-account payments.

It means customers can authenticate and confirm payments directly with their own bank, without exposing any sensitive information to any third party – Pay-Me included. What’s more, by automatically connecting the payment information to the bank itself, there’s no risk of typing in incorrect account numbers or amounts – just 100% accuracy.

For businesses it means truly instant settlement, and the near total elimination of fraud and chargebacks.

What banks can customers pay from?

Pay-Me covers more than 97% of UK personal accounts. In other words, 97% of UK consumers can pay an Pay-Me payment request.

How do I request payments using Pay-Me?

To create and send a payment request just 3 pieces of information are needed:

• The customer's contact details
• The amount the customer being requested to pay
• The request delivery method - email, text, or social share

Additionally, you can enter description of what the request is for, or add specific items to generate an itemised breakdown of the total request

What other payment methods are available for my clients?

Your clients can pay directly from their bank account to yours. This payment method has low transaction fees and the money will be transferred into your bank account.

In addition, there are optional integrations with Stripe and PayPal. If you set these up, then your clients will also have the option to pay using a debit or credit card, or using their PayPal account. Note: payments via these methods are subject to Stripe's and PayPal’s transaction fees.

Why is Pay-Me good for you?

If you’re a sole trader, self-employed individual, or micro business, Pay-Me allows you to sign up and get approved in under 2 minutes. From there you can manage clients, schedule appointments, issue invoices, and take payments all in one powerful app.

Pay-Me was designed to save you time, money, and hassle, so that you can spend more time doing what you love and enjoy.

Why is Pay-Me’s core payment technology good for customers?

There is no easier or safer way for customers to pay. It takes just 3 clicks.

Select the bank where they hold an account
Authenticate themselves biometrically
Review and confirm the payment

Because Pay-Me provides the payee account details and the amount, they don’t need to waste time manually entering data or worry about making a mistake along the way.

What makes it safe, is that the payment is authenticated and made directly within the customer’s own bank – meaning bank-grade security.

What makes Pay-Me safe?

Your data is always protected by our first-class security protocols.

We use the latest security technology - it's a fundamental pillar on which we have designed and built the Pay-Me platform.

Get started £0/mo

Get started